Galal Elkady

Head Of Patient Experience at Danat Al Emarat Hospital for Women & Children

Galal Elkady currently serves as the Head of Patient Experience at Danat Al Emarat Hospital for Women & Children, where responsibilities include developing and executing a comprehensive patient experience strategy. Prior to this, Galal worked as a Patient Experience Specialist at Al-Futtaim Health and held various roles at Emirates Group, including Customer Service Department Officer and Operation Supervisor, focusing on enhancing customer satisfaction and operational efficiency. Additional experience includes serving as Customer Service Supervisor at Sharjah Aviation Services and Senior Receptionist at Sofitel. Galal Elkady holds an Advanced Leadership Program in Health Care Management from BTS USA, an Aviation Security Management Higher Diploma and a Master's degree in Aviation Management from Edith Cowan University, and a Bachelor of Business Administration from the High Institute for Computer Science and Business Administration in Egypt.

Location

Dubai, United Arab Emirates

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Danat Al Emarat Hospital for Women & Children

Danat Al Emarat, a Mubadala Health partner, is a world-class specialty women and children’s hospital located in the Emirate of Abu Dhabi. The five-storey hospital covers an area of 58,000 square meters, with 200 beds, offering a comprehensive range of inpatient and outpatient medical services including Neonatology & Pediatrics, Obstetrics & Gynecology, General & Pediatric Surgery, Women’s Diagnostics & Breast Imaging, Minimally Access Surgery and more, all of which are equipped with the latest technology and highly-qualified staff to provide unmatched patient and family-centered care. Our medical team is hand-picked from the international and local markets specializing in numerous sub-specialties. Our consultants and clinicians work closely together to ensure the entire needs of women and children are addressed in a single convenient location and to the highest standards. Danat Al Emarat is the only private women and children hospital to have a Fetal Medicine Unit along with a full-fledged Neonatal Intensive Care Unit (NICU Level III) providing care for the most fragile newborns, establishing Danat Al Emarat as a regional referral center for women with high-risk pregnancy. Adopting top international hospitality standards, Danat Al Emarat provides a full range of VIP suites and services to cater to the Abu Dhabi Community combined with leisure and entertainment for the families and guests. The hospital was designed by renowned American architectural firm, HKS.