Kathren May

Kathren May has extensive experience in sales operations and customer service, currently serving as the Sales Operations Manager at Danby Appliances since November 2016, where responsibilities include coordinating a customer success program across North American sales channels. Previously, Kathren held roles as a Business Coordinator, ensuring smooth day-to-day operations and analyzing market trends, and as an Inside Sales Associate, focusing on customer solutions. At DaVita Kidney Care from July 2009 to June 2015, Kathren worked as a Quality and Process Improvement Coordinator, collaborating with Project Managers to enhance business processes, and as an Inside Sales and Customer Retention Specialist. Earlier experience includes management of front end operations at Food City / KVAT Foods Inc. from April 2007 to May 2009. Educational background includes studies at Southwest Virginia Community College.