Monica Terrazas, CGCIO, MSCM, is an accomplished Information Services Senior Manager at the City of Dania Beach, Florida, with over 20 years of experience in the IT field. Monica has held multiple leadership positions, including Information Technology Manager and Acting IT Manager, overseeing the city's computer infrastructure. Previous roles include IT Systems Technician and IT Systems Specialist, with responsibilities encompassing troubleshooting, user training, and system maintenance. In addition, Monica has completed internships at Healthy Children FL and Compass Health Systems, focusing on EMR systems and EHR learning. Educational achievements include a CGCIO certification from Florida State University, M.S. degrees in Cybersecurity Management and Biomedical Informatics from Nova Southeastern University, and a Bachelor's degree in IT Management from Broward College.