Marzena Laskowska is an experienced IT Manager and ITSM/ITIL expert currently serving as the Senior IT Manager for Global ESM solutions at Danone since October 2012. With a strong focus on process optimization and delivering business value through IT solutions, Marzena has held various roles including IT Manager for ITSM Global Services and IT Analyst for Applications Management, where responsibilities included leading the global deployment of ITSM tools and providing level 2 support for ITSM solutions like 4me and ServiceNow. Prior experience includes HR Specialist roles at Unilever and ZUS, alongside a solid educational background with a Master's degree in Human Resource Management from SGH Warsaw School of Economics and advanced studies in Labor Law from the University of Warsaw.
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