Roger Provost is a seasoned Regional Information Technology Manager currently working at Danone. With over 30 years of experience in IT, they have excelled in leading application support teams, enhancing customer satisfaction, and fostering team engagement. At AppDirect, Roger significantly improved team engagement from under 30% to above 80%, while also reducing ticket wait times from 10 days to 2 days. Their past roles span various companies where they successfully managed technical support teams and implemented innovative document management solutions. Roger holds a DEC in Informatique from CEGEP Lionel Groulx.
Location
Montreal, Canada
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