Eric Mak

Eric Mak is an accomplished Senior Business Analyst currently working at Danske Bank since May 2023, specializing in Product Pricing and Data Protection. In this role, Eric creates test cases for Overdraft implementation and manages Customer Data Insight Automation rollouts while presenting technical solutions within the organization. Prior experience includes a Senior Business Intelligence Analyst position at Trustpilot, where Eric supported quality assurance and trained analysts, as well as various roles at DXC Technology, focusing on business analysis and IT helpdesk support. Early career experience includes customer service roles at Giosis Group and J-Hoppers Backpackers Hostel, and accounts payable responsibilities at Kone Elevators. Eric holds an Associate’s Degree in Mass Communication/Media Studies from SEGi University & Colleges.