Nanna Ladegaard Mikkelsen

Nanna Ladegaard Mikkelsen is an experienced professional in retail and project management, currently serving as a Lønkonsulent specializing in sygedagpenge at Danske Diakonhjem since November 2020, focusing on the digitalization of sick pay processes. Prior experience includes a sales assistant role at Bilka, Dansk Supermarked Group, from September 2009 to December 2019, where responsibilities encompassed customer service, conflict management, and product knowledge. Nanna also worked as a projektmedarbejder at Servicemind in 2018, emphasizing mystery shopping and exit interviews, and completed a trainee program at Salling from July 2012 to June 2014, gaining hands-on experience in customer service within various departments. Nanna holds a Bachelor's degree in Retail Management and an AP degree in Retail Design and Management from VIA University College.