Shafi M.D. Hossain

Corporate Key Account Manager at Daraz Nepal

Shafi Md Hossain has a diverse range of work experience. Shafi began their career in 2015 at Grameenphone Ltd, where they served as a Senior Apprentice in Customer Service Management. In this role, they were responsible for managing and resolving customer complaints, as well as identifying and escalating issues to supervisors.

In 2017, Shafi gained further experience as an Analyst at Taskeater, where they likely performed data analysis duties for the company. Following this, they served as a Human Resources Intern at Cosmopolitan Communications Limited, an Internet Service Provider, where they gained exposure to the operations of the company.

Continuing their professional journey, Shafi joined Obhai Solutions Limited in 2018. Shafi started as a Trainee Executive before progressing to the position of Senior Executive. As a Senior Executive, they led a Ride Quality Assurance team, monitoring fraudulent activities and analyzing fake rider behavior to identify system loopholes.

In 2020, Shafi joined MGX.com Limited as a Business Development Specialist. In this role, they managed clients as a Key Account Manager and handled communications between clients and internal teams. Shafi was also responsible for the financial reconciliation of partners.

Currently, Shafi is working at Daraz as a Corporate Key Account Manager. Their responsibilities include managing corporate clients, strategic planning to improve client results, and preparing regular progress reports and forecasts for internal and external stakeholders using key account metrics.

Shafi Md Hossain's education history is as follows:

From 2018 to 2020, Shafi studied at Bangladesh University of Professionals (BUP) and obtained an Executive MBA degree with a focus on Logistics, Materials, and Supply Chain Management.

Between 2013 and 2017, Shafi attended BRAC University and completed a Bachelor's degree. Their major was HR and Marketing in the BBA program.

In 2009 and 2011, Shafi studied at BCIC College and earned a Higher Secondary Certificate with a specialization in Science.

From 2001 to 2009, Shafi attended Monipur high school, where they completed their high school education with a focus on Science.

Additionally, Shafi has obtained several certifications. In terms of recent certifications, in October 2022, they obtained the "Sales Negotiation" certification from LinkedIn. In June 2022, they received the "Learning Excel: Data Analysis" certification, also from LinkedIn. In May 2022, they obtained the "The Non-Technical Skills of Effective Data Scientists" certification from LinkedIn. In February 2022, Shafi earned the "Build Your Excel Skills" certification from LinkedIn. Furthermore, in December 2021, they completed the "Become a Digital Marketing Specialist" certification from LinkedIn. In November 2021, Shafi obtained four certifications: "Excel: Tracking Data Easily and Efficiently," "Google Analytics 4 (GA4) Essential Training," "SQL: Data Reporting and Analysis," all from LinkedIn, and "Microsoft Excel" certification from 10 Minute School. Lastly, in April 2020, Shafi obtained the "Google Digital Marketing Garage Certification" from Google.

Links

Timeline

  • Corporate Key Account Manager

    September, 2022 - present