Zishan Ali Bhutta

Regional Manager Central at Daraz Nepal

Zishan Ali Bhutta has a diverse work experience spanning various roles and responsibilities. Zishan started their career as an Assistant Manager Accounts at Defence Housing Authority Islamabad in September 2011, where they were responsible for monitoring account reconciliations and handling client correspondence. Afterward, they joined S&P Global as a Senior Financial Analyst in December 2012, where they analyzed financial data and reconciled transactions for two years.

In November 2014, Zishan transitioned to Daraz, a renowned e-commerce platform. Zishan initially worked as a Revenue Assurance Executive, where they processed customer payments, conducted account reconciliations, and managed billings and refunds. Their role at Daraz expanded in October 2016 when they became a Senior Compliance & BI Analyst, focusing on designing and implementing compliance processes, leading projects, and automating reporting structures.

Zishan's next role at Daraz was as a Project Manager, which lasted from May 2018 to November 2018. Zishan then moved on to become the Manager of Sort Operations North, where they oversaw daily performance, KPIs, and backlog clearance, managing a team of supervisors and indirect reports. In September 2020, they took on the role of Manager of Sort Operations Central, responsible for strategic direction, budgeting, and continuous improvement of e-commerce operations. Zishan also led linehaul optimization initiatives and restructured the Lahore Sort Center.

Most recently, Zishan has been working at Daraz as the Regional Manager Central since September 2021. In this position, they are in charge of last mile operations, ensuring timely clearance of backlogs, monitoring SLAs and KPIs, and spearheading the expansion and growth of last mile coverage. Zishan also oversees talent pipeline development, executes improvement projects, and manages cash operations.

Overall, Zishan Ali Bhutta's work experience demonstrates their expertise in areas such as operations management, project management, compliance, and financial analysis. Zishan has consistently taken on roles with increasing responsibility and has achieved notable results in optimizing processes and improving performance.

Zishan Ali Bhutta attended the International Islamic University Islamabad from 2006 to 2010, where they earned a Bachelor's degree in Business Administration (BBA) with a specialization in Finance. During their time at the university, their studies focused on management, accounting, and finance.

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