Adnan Raees

Adnan Raees is an accomplished professional with extensive experience in operational excellence and customer experience management across various organizations. Currently serving as the Regional Program Manager for Customer Experience at Daraz since July 2023, Adnan focuses on enhancing buyer and seller experiences across five markets. Prior roles include Senior Manager at Oware Technologies, where Adnan established the Operational Excellence function, and Operational Excellence & Expansions Manager at Bazaar Technologies, leading a team to optimize processes and expand operations significantly. Additionally, Adnan has a solid foundation in academia, having taught Supply Chain Management and Entrepreneurship at NED University and the Institute of Business Management. Adnan's career also features entrepreneurial experience as a Co-Founder of an EdTech startup and earlier consulting roles in market research and customer experience. With an MBA from KSBL and a BBA from Iqra University, Adnan combines a strong educational background with practical, results-oriented leadership.