Promise Kenedy

Promise Kenedy is an experienced Customer Success Manager at Darktrace, having held the position since October 2022. Previously, Promise served as a Customer Service Associate at Milliken & Company, where responsibilities included managing customer orders across multiple European regions and addressing various customer queries. A background in business management was gained through an internship at ARAMAIC RELIEF International, providing support for business development and humanitarian research. Earlier experiences include roles as an English Language Teaching Assistant at Kantonsschule Zug and the British Council, as well as various customer service positions in organizations like FM Outsource, JD Sports Fashion plc, and Kitbag Limited. Promise holds an MSc in International Disaster Management and a BA in European Studies and German from The University of Manchester.