Saqib Jamil is an experienced professional in customer success and technology, currently serving as Associate Principal, Strategic CSM at Darktrace since August 2020, managing a portfolio of over 11 global enterprise customers with a total contract value exceeding $26 million. Prior roles at Darktrace included Senior Customer Success Manager, where Saqib managed 15 global accounts and was recognized as a "Darktrace 25" award winner. Earlier experience includes positions at Trapeze Group, where Saqib engaged with 31 customer accounts and managed large-scale projects, as well as technical roles at SapientNitro, IBM, and BlackBerry. Saqib holds an MBA in Operations Management and Management Consulting from the University of Toronto and a Bachelor of Science in Computer Science from the University of Waterloo.
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