Darwin CX is a SaaS platform designed to supercharge acquisition and retention through both customer intelligence management.

AI/ML

Software

Darwin CX

Darwin CX's headquarters in Toronto, Canada

Liam Lynch

Michael Smith

Cary Zel

Jason Patterson

Toby McCoy

Chris Bedor

Jonathan Soucy

Richard Jacobsen

The Software Development Team at Darwin CX is responsible for designing, building, and maintaining the company's SaaS platform, focusing on enhancing customer intelligence management. This collaborative team of developers, engineers, and analysts works on developing innovative features, optimizing performance, and ensuring seamless integration of data, ultimately driving superior acquisition and retention strategies for clients.

Software Development Team

The Leadership Team at Darwin CX is responsible for setting the strategic direction and vision of the company, driving innovation, and ensuring operational excellence. Comprising executives from sales, data operations, product development, and finance, the team collaborates to enhance customer intelligence management, optimize acquisition and retention strategies, and foster a culture of growth and accountability across the organization.

Leadership Team

The Client Relationship Management team at Darwin CX focuses on fostering and maintaining strong relationships with clients to ensure their success and satisfaction with the SaaS platform. They work collaboratively to identify client needs, provide strategic support, and facilitate onboarding and training processes, ultimately driving client retention and enhancing customer intelligence management.

Client Relationship Management

The Sales and Project Management Team at Darwin CX is responsible for driving revenue growth through strategic sales initiatives and effective project execution. This team leverages customer intelligence to identify opportunities, streamline payment processes, and ensure high-quality project delivery, ultimately enhancing customer acquisition and retention. They collaborate closely to align sales goals with project timelines, ensuring a seamless experience for clients.

Sales and Project Management Team

The Data & Analytics Team at Darwin CX focuses on leveraging customer data to enhance acquisition and retention strategies. They provide insights through advanced analytics, oversee data governance to ensure quality and compliance, and collaborate on innovative solutions to support business objectives and optimize customer intelligence management.

Data & Analytics Team

The Product Development team at Darwin CX is responsible for designing and enhancing the SaaS platform to optimize customer intelligence management. Led by the Director of Development Projects and guided by the Product Manager and CTO, Head of Innovation, this team focuses on identifying user needs, driving feature innovation, and ensuring seamless integration of new functionalities to improve customer acquisition and retention strategies.

Darwin CX

Org chart

Board & advisors

Teams

Software Development Team

Leadership Team

Client Relationship Management

Sales and Project Management Team

Data & Analytics Team

Product Development

Offices

Darwin CX

Org chart

Board & advisors

Teams

Software Development Team

Leadership Team

Client Relationship Management

Sales and Project Management Team

Data & Analytics Team

Product Development

Offices

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