Astri Ningsih

Astri Ningsih is a seasoned professional with extensive experience in customer success and project management across various technology companies. Currently serving as a Customer Success Manager for Southeast Asia at Darwinbox since August 2022, Astri oversees a team of Customer Success Associates to effectively support clients and resolve challenging situations. Previously, in a similar role at OnlinePajak, Astri focused on client retention and collaboration with the sales team for upsells and renewals. Additional roles include Implementation Manager at PT. Sakura System Solutions, Project Manager at axia solutions, and Senior Programmer positions at Fujitsu and Collega Inti Pratama, where Astri developed and maintained software applications. Astri began a career in the IT sector as a Business Analyst at PT. INFOMEDIA NUSANTARA and held programming roles at multiple organizations. Astri holds a Bachelor of Technology in Industrial Technology/Technician from the University of Gunadarma.