Swati Singh

Director - Customer Success, SEA

Swati Singh is an experienced professional in customer success and project management with a strong background in HR strategy, change management, and business development. Since December 2019, Swati has held various leadership roles at Darwinbox, currently serving as Director of Customer Success for Southeast Asia. Prior roles include Senior Consultant at Change Et Al. and Associate Consultant at Accenture, where Swati contributed to strategic initiatives in industries such as automotive and pharmaceuticals. Key projects include optimizing sales operations for a German luxury automotive firm and implementing learning interventions for a major pharmaceutical company. Additional expertise encompasses developing market entry strategies and industry propositions in the travel sector. Swati holds an MBA from the Indian Institute of Management, Lucknow, and a B.Tech in Mechanical and Automation Engineering.

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