Rachel Weeks

Rachel Weeks is an experienced professional currently serving as the Head of Legal Advice & Planning at DAS UK, part of the ARAG Group, since July 2015. In this role, Rachel oversees all Legal Advice, Contact Centre, and Operational Planning activities, focusing on delivering high-quality customer outcomes and enhancing team performance through training and coaching initiatives. Previous experience includes various managerial positions at Direct Line Group from January 2003 to September 2014, culminating in the role of Customer Operations Manager - Claims. Rachel's educational background includes attending Cotham Grammar School from 1986 to 1991.