DASH BPO
Sibongile Zwane is an experienced Information Technology professional currently serving as an Information Technology Coordinator at DASH BPO since August 2022, where responsibilities include ensuring compliance with service level agreements, coordinating maintenance windows, and managing helpdesk team activities. Previous roles include IT Service Management Supervisor at DASH BPO, Operations Supervisor, Quality Analyst at Webhelp, and various positions at MultiChoice, culminating in a role as a Credit Analyst. Sibongile holds a Bachelor’s degree in Business Administration and Management from the University of South Africa, along with several certifications in compliance, IT governance, project management, and information technology.
This person is not in any teams
This person is not in any offices
DASH BPO
1 followers
DASH BPO, LLC is a global leader in delivering best-in-class first party solutions for its strategic partners. With expertise in Customer Care, Sales, Collections, Quality Assurance, Verification, and Technical Support, DASH is an organization that understands the importance of a true partnership approach. As an extension of your company we understand that brand protection and providing a superior customer experience is our top priority. As a COPC certified company our performance management and process improvement approach has become an international benchmark in industries such as Financial Services, Automotive, Healthcare, Technology, and Telecom. The COPC standard has gained widespread acceptance and recognition in the Customer Service, Financial Services and the Business Process Outsourcing (BPO) space. Your Success is Our Business!