Charlie Thomas

Charlie Thomas is a Customer Success Manager at DashFuel, a fuel logistics SaaS startup, where responsibilities include managing a 30-customer book of business, developing onboarding processes, and enhancing customer experience through communication channels and CRMs. Previously, Thomas served as a Customer Success Specialist at Deposco, managing a similar number of enterprise and SMB customers, and as a Client Success Manager at Alight Solutions, responsible for over 200 customers. Additional roles at Alight included Client Success Analyst and Client Success Coordinator. Charlie holds a Bachelor's degree in Sport Management/Business and a McCombs Business Foundations Certificate from The University of Texas at Austin.