Merle S.

Merle S. currently serves as a Senior Customer Success Manager at Dashlane, following a tenure as an Enterprise Customer Success Manager at LastPass, where responsibilities included managing a portfolio of enterprise clients, ensuring their success and growth, and driving contract renewals. Previously, Merle held Senior Customer Success Manager roles at ServiceNow, Allego, Digital Shadows, and Mimecast, overseeing strategic account management, fostering client relationships, and achieving Customer Success KPIs. Early career experiences include roles at LoJack Corporation and Brainshark, focused on implementations and customer support. Merle holds a Bachelor of Science in Business Administration from the University of Phoenix.