Crystal Reynolds, CSM, ITIL

Crystal Reynolds has over 10 years of experience in project management, business analysis, and IT consulting. Their most recent role was as a Client Services Project Manager at Data Dimensions, where they started in September 2022. Prior to that, they worked as a Lead Information Technology Project Manager at the Alabama Department of Public Health from October 2021 to June 2022. Crystal also served as a Lead Business Analyst at Alfa Insurance from November 2020 to February 2021. Earlier in their career, Crystal worked as an Area Project Coordinator at CBE, Inc. from January 2020 to November 2020 and as a Freelance Project Manager & Business Consultant at Renvest Consulting Group from March 2017 to December 2019. Crystal gained valuable experience in project program management at Dell SecureWorks from 2014 to 2018, initially as a Project Program Management Sr. Analyst and later as a Project Program Management Advisor. Crystal's career began as a Customer Support Analyst at Sage in 2012. Their broad range of experience and expertise make their a highly skilled professional in the field of project management and IT consulting.

Crystal Reynolds, CSM, ITIL, completed their education with a Bachelor of Science degree in Commerce & Business Administration, with a focus on Computing Technology & Applications, from The University of Alabama. Crystal attended Jefferson Davis High School from 2001 to 2004.

Additionally, Crystal has obtained several certifications, including the ITILÒ Foundation Certificate in IT Service Management from AXELOS Global Best Practice in August 2014. Crystal also holds certifications as a Notary Public from the Georgia Superior Courts Clerks' Cooperative Authority, obtained in June 2018, and as a Certified ScrumMasterÒ (CSMÒ) from Scrum Alliance, achieved in August 2019. Crystal has also completed a certification course in Project Management: Healthcare Projects from LinkedIn in December 2019.