Jelena Ljubomirovic has been working in the customer service industry since 2016. Jelena began their career as a Sales Associate at Mellon Serbia. In the same year, they joined NCR Corporation as a Technical Support Specialist and was promoted to Team Lead shortly after. In 2022, they joined Databox as a Customer Support Specialist.
Jelena Ljubomirovic obtained a Bachelor's degree in modern art from the Faculty of Philosophy University of Belgrade between 2011 and 2016. Jelena has also obtained numerous certifications from LinkedIn since 2019, including certifications in Building an Online Portfolio, Social Media Marketing Foundations, Social Media Marketing: Strategy and Optimization, Take a More Creative Approach to Problem-Solving, IT Service Desk: Management Fundamentals, Learning Excel 2016, Lean Six Sigma Foundations, Onboarding New Hires as a Manager, Six Sigma Foundations, Transitioning from Manager to Leader, Building High-Performance Teams, How to Work with a Micromanager, Leadership Foundations, Ryan Holmes on Social Leadership, The Leader’s Guide to Mindfulness (getAbstract Summary), Cert Prep: ITIL Foundations, Critical Thinking, Learning Management Systems (LMS) Quick Start, and Mentoring Others.
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