Daisuke Tokumoto is an experienced professional in customer success and IT management, currently serving as Team Lead, Customer Success at Databricks since October 2020, after a tenure at Splunk as a Customer Success Manager. Prior experience includes significant roles at NTT Communications, where Daisuke introduced automation software and led major projects, reducing operational costs by 30% and ensuring executive consensus on system management transformations. Daisuke also managed large-scale software development projects at NTT Resonant and conducted pioneering research in voice signal processing at NTT. Educationally, Daisuke holds a Master's degree in Mechanical Engineering from Nagoya University, completed in 2000.
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