Hugues Castro is a seasoned professional with extensive experience in customer service and business analysis across various companies. Hugues began a career in hospitality with roles as a Front Desk Agent at Marriott International and Holiday Inn Express Hotel & Suites, focusing on customer service and back office operations. Transitioning into technology, Hugues held positions at Amazon as a Quality Assurance Quality Control Resolution Specialist and at IBM as an Executive Administrative Assistant. Hugues then served as an ESI Delivery Coordinator for Microsoft at Allyis, before advancing to a Business Analyst - Config Ops role at VMware, successfully onboarding multiple SaaS projects. Currently, Hugues is a CPQ Commercialization Analyst at Databricks. Educational qualifications include a Bachelor's degree in Business Administration - Business Management, along with technical training in Project Management.
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