Shelley Shaffery

Shelley Shaffery currently serves as a Delivery Solution Architect at Databricks, where responsibilities include architecting analytics solutions, advising customers throughout the delivery lifecycle, conducting workshops, and facilitating use case deployments. Prior experience includes a role as Director of Continuous Improvement and Development ACES at Avaya, leading a remote team and developing a transformative global skill program that significantly increased employee training and certifications. As a Solutions Architect Technical Lead at Avaya, Shelley engineered complex telecommunications solutions and enhanced customer experience through innovative designs. Earlier career positions included Telecommunications Engineer at BD, where call flow systems were designed to improve efficiency, and Network Engineer at Williams Scotsman, managing network infrastructure and mentoring technicians. Shelley holds a Master of Science in Advanced Information Technology and a Bachelor of Science in Computer Information Systems from Villa Julie College.