Jay Kiros has extensive experience in sales engineering and proposal management, currently serving as the Global Director of Sales Engineering & RFP Proposal Management at Wolters Kluwer ELM Solutions since 2004. Previously, they held roles at LogicaCMG / CGI and Frontier Internet, where they contributed to IT outsourcing and system administration, respectively. Additionally, Jay has a background in performance, having acted in the Welsh National Opera's production of Bellini's *Norma*. As a professional speaker and author, they published *The 7 Rules of Sales Engineering* and continue to engage audiences as a sales engineering evangelist.
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