Danielle Grehan Mbm

Danielle Grehan MBM is an accomplished professional with extensive experience in customer experience, operations, and business management within the telecommunications and customer service sectors. Currently serving as General Manager at Datacom, where leadership includes overseeing an outsourced IT helpdesk for government clients, Danielle also provides expertise as a Business Consultant with Hummingbird Consultancy. Previous roles include Director of CX at GigaComm, Head of Operations Enterprise Accounts at PROBE Group, and Head of Global Delivery Support at Stellar, where responsibilities encompassed operational support, strategic oversight, and large-scale team management. Danielle holds a Graduate Diploma in Psychological Science from Deakin University, a Master's in Management from Monash University, and a Bachelor's in Business (Marketing) from RMIT University.