Martin Agayatin

Martin Agayatin is a Cloud Services Support Engineer Level 2 at Datacom since July 2019, providing global customer support primarily through email while managing workload and ensuring adherence to ITIL service delivery processes. Responsibilities include troubleshooting issues related to Odin Application Management products, cloud services, virtual servers, and SQL database hosting. Prior experience includes roles as a Technical Support Specialist and G Suite Technical Support Engineer at TELUS International Philippines, focusing on cloud SaaS diagnostics and escalations, as well as technical support at Aegis PeopleSupport Philippines Inc. Martin holds a Bachelor of Science in Information Technology from STI College.