Dan Koroscil

Dan Koroscil is a seasoned professional in technical support engineering with extensive experience in leadership roles across various technology companies. Currently serving as the Director of Technical Support Engineering at Datadog since 2023, Dan previously held the position of Vice President of Global Technical Support at Reltio, where a global support vision and key performance indicators (KPIs) were established. Prior roles include Director of Product Support for Oracle Field Service Cloud, VP of Advanced Cloud Support at Aspect Software, and Vice President of Customer Support & Service at Sage Software, where significant improvements in customer satisfaction and Net Promoter score were achieved. Dan's early career included managerial positions at PeopleSoft and Pivotal Corp, along with a role as Support Services Manager at Compaq Computer Corporation. Educational qualifications include a degree in Computer Science from Sheridan College and studies in Law & Security Loss Prevention.