James Allen Brown

James Allen Brown is a seasoned professional with a diverse background in engineering and management. Currently serving as a Senior Incident and Escalations Manager at Datadog since September 2025, Brown previously held the role of Customer Engineering Manager at Alchemy for a brief period in early 2025. Between July 2017 and April 2024, Brown advanced through various positions at Shippo, including Engineering Manager, Software Engineer Technical Lead, and API Support Engineer. Earlier experience includes web development at Summercon Foundation, software engineering at LetUs LA, and financial consulting at Carr Financial Services. Brown began a career in legal research as an intern with U.S. District Judge Katrina West. Academic credentials include a Bachelor of Arts in Political Science and Quantitative Economics from UCLA.