Samuel S. is an experienced IT professional currently serving as an Endpoint Administrator at Datadog since March 2022, with prior roles including Senior IT Support Technician and Enterprise IT Technician. Previously, Samuel worked at Better from May 2021 to February 2022 as an IT Systems Technician, diagnosing hardware and software issues for a large number of end users. At SAP, from August 2018 to January 2020, Samuel provided executive IT support and managed service tickets for over 200 on-site users. Earlier experience includes a role at Apple as a Technical Expert, where Samuel specialized in troubleshooting Apple mobile devices and performing network diagnostics. Samuel holds a Bachelor of Science degree in Computer Science and Information Security from John Jay College (CUNY), completed in 2019.
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