Sean Franklin is an accomplished Key Account Manager at Datadog since June 2024, previously serving as a Customer Success Manager for Commercial Accounts. Prior experience includes roles as an Enterprise Customer Success Manager and SMB Team Lead at Canix, where responsibilities encompassed guiding accounts through their customer journey and enhancing product adoption. Prior to Canix, Sean held various positions in customer support and account management, including at Managed by Q and Yelp, focusing on territory growth and client retention. A strong background in sales and account management is complemented by leadership experience as President of The HERD Leadership Council at the University of Colorado and a Bachelor’s degree in Business from the University of Colorado Boulder.
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