Ckm Jon Maki

Jon Maki, CKM, PMP is a Technical Writer at DataField Technology Services, specializing in technical writing and content management for Charter Spectrum Enterprise Implementation & Operations since February 2021. Maki's career includes roles such as a Technical Writer at TeleWorld Solutions, a Knowledge Management Analyst at Evoke Research and Consulting, and a Knowledge Management Specialist at Ardent Eagle Solutions, where strategies for document management and knowledge governance were developed. Previous experience at Charter Communications involved leading the Knowledge Management program and integrating operations within the Network Operations Center. Maki also held positions at AOL, Tucson Shopper, Red Wing Publishing, and Suomi College, contributing significantly to documentation, communication strategies, and customer service. Maki earned a BS in English from Northern Michigan University.