Omar Casanova

Omar Casanova is a seasoned professional in technical support and engineering, currently serving as the Director of Technical Support Engineering at Dataminr since 2018, where responsibilities include leading global support operations for an AI platform focused on real-time event and risk detection. Prior to this role, Omar held the position of Head of Customer & Technical Support at Nanit from 2017 to 2018, managing support operations for an IoT company specializing in AI and computer vision. From 2012 to 2017, Omar worked as a Technical Account Manager at Apple, where integration of Apple products into enterprise environments was a key focus. Omar's educational background includes studies at Empire State University and North Carolina Agricultural and Technical State University.