Thomas Hoffstetter Jr

Senior Customer Success Associate DOD at Dataminr

Thomas Hoffstetter Jr has a diverse work experience. Thomas is currently working at Dataminr as a Senior Customer Success Associate for the Department of Defense (DOD). In this role, they are responsible for driving product adoption and usage of Dataminr's AI SaaS solution among strategically important DOD organizations. Thomas conducts executive-level training sessions, provides feedback reports for product refinement, and improves customer experience.

Prior to their current role, Thomas worked as a Customer Success Associate at Dataminr for the DOD.

Before joining Dataminr, Thomas worked at VIGILINT as a Global Client Services, Customer Success/Project Manager. Thomas also worked as a Senior Operations Analyst and Operations Analyst at the same company.

Thomas has experience in the education sector as well. Thomas served as the Vice President of Camaraderie of the Student Veterans Organization (SVO) at Student Veterans of America. Thomas represented and served over 4,000 military-affiliated students and advocated for SDSU's student veteran population at conferences.

Thomas also worked as a Student Veteran Employee at San Diego State University. Thomas assisted veterans with processing military benefits, provided timely feedback on coursework and benefits, and trained new workers on office standards and procedures.

Before their career in the education sector, Thomas worked as a Public Safety Employee at Oakton Community College, where they provided first aid and emergency assistance.

Thomas began their career in the United States Marine Corps, where they served as Sergeant of Marines. Thomas managed a team of 10+ Marines, ensuring the proper function and output of aviation support equipment for successful flight operations. Thomas was responsible for the performance and integrity of equipment valued at $1.2 million.

Thomas Hoffstetter Jr began their education in 2015 at Oakton College, where they pursued a degree in Liberal Arts. Thomas completed their Associate's Degree at Oakton College in 2017. Subsequently, Thomas continued their education at San Diego State University from 2017 to 2019. During this time, they focused on International Relations and Affairs and obtained a Bachelor of Arts degree.

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