Jasmine Klassen

Sr. Customer Success Manager at Datascan

Jasmine Klassen has a diverse work experience spanning over several years. • Jasmine started their career at Hudson's Bay Company as a Store Manager in 1987. • Jasmine then worked at Holt Renfrew as an Area Sales Manager, where they successfully increased sales by 8% within their first four months. Jasmine later joined Indigo, where they held various roles, including Vice President/Zone Director for the Western Region, generating $200 million in annual revenue. • Jasmine also served as a Regional Director, providing leadership to 21 stores and 1,100 employees, and as a General Manager, overseeing day-to-day operations and achieving a 5% sales improvement. Jasmine then joined Barnes & Noble as a Store Manager, where they exceeded sales and profit goals and maintained a high guest service score. • Jasmine further gained experience as a Regional Manager at Nebraska Book Company, managing 22 retail stores and opening new concept stores aligned with the company's rebranding strategy. Prior to their last role, Jasmine was a Customer Success Manager at Rafter, Inc., responsible for managing customer relationships and driving faculty compliance improvement. • Jasmine is currently working as a Senior Customer Success Manager at DATASCAN, managing a portfolio of 30 domestic and international SaaS clients and achieving high renewal and upselling rates.

Jasmine Klassen has pursued a Bachelor of Commerce degree with a focus on Business and MIS from the University of Manitoba. Additionally, they have acquired certification as a Certified Human Resources Professional from The University of British Columbia, specializing in Human Resources. No specific timeline is provided for the completion of these educational programs.

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