Divyani Paliwal

Customer Success Manager at Volopay

Divyani Paliwal has a diverse work experience in various roles and industries. In their most recent position at Volopay, which they began in 2022, they serve as a Customer Success Manager. Prior to that, they worked at Obbserv as a Sr. Account Manager, where they actively engaged clients and managed digital marketing campaigns using various tools and data analysis. Divyani also had a role as an Account Manager at Obbserv, where they facilitated communication between clients and different departments and trained account managers.

Before their time at Obbserv, Divyani worked at Uplers, starting as a Jr. Project Coordinator-Digital and later transitioning to a Project coordinator trainee. Divyani established relationships with clients, managed project schedules, and educated clients on digital marketing concepts. Divyani also gained experience as a Brand Marketing Executive, where they coordinated product introductions, curated marketing content, and boosted the company's online presence.

Additionally, Divyani worked as a Creative Writer on a freelance basis, curating content on various topics. Divyani also gained research experience as a Research Intern at CSIR-CEERI, where they worked on the design and development of a solar panel cleaning system. Divyani was a part of the Stanford Scholar Initiative at Stanford University, curating content for a project on the influence of language in shaping culture. Divyani also served as a Digital Marketing Intern at Trell, where they spread awareness about the platform and achieved high registrations. Lastly, they had a research internship at SSPL, DRDO, where they designed and developed a circuit for a warning system against landslide and avalanche.

Divyani Paliwal completed their Bachelor of Technology (BTech) in Electrical and Electronics Engineering from B K Birla Institute of Engineering & Technology, Pilani. Divyani obtained this degree between 2015 and 2019. Additionally, Divyani has obtained various certifications including "Customer Success Management Fundamentals," "Find Your Passion: How Padma Lakshmi Found Hers," "Key Account Management," "Learning Local SEO [2021]," "Backlink Management," "Google Ads App," "Google Ads Video," "Google Shopping Ads," "Keyword Research," "Local SEO," "SEO Fundamentals," "Technical SEO," "Google My Business," "Google Ads Display," "Google Ads Search," "Fundamentals of Digital Marketing," "State Level Debate Champion," "Hubspot Academy- Inbound Marketing," "Hubspot Social Media Marketing Certificate," and "PPC Fundamentals Exam" from institutions such as LinkedIn, SEMrush, Google, Institution of Engineers of India (IEI), Kolkata, and HubSpot Academy. The certifications were obtained between 2017 and 2021.

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