Pranika Bedi

Pranika Bedi has a diverse work experience in the technology industry. Pranika started their career at Symantec in 2018 as an IT Business Application Services Intern, where they gained valuable experience in business applications. In 2021, they joined DataStax as a Technical Support Engineer Intern, further expanding their knowledge and skills in customer support and technical troubleshooting. Pranika then progressed to the role of a Technical Support Engineer, where they acted as a liaison between customers and the engineering team, ensuring customer satisfaction and timely delivery of solutions. During their time at DataStax, Pranika also served as a Cloud Support Project & Operations Manager, handling team workloads and managing customer relationships with major companies like Walgreens, Apple, and Starbucks.

Pranika Bedi holds a Bachelor of Science degree in Computer Science from San Jose State University. Additionally, they have obtained the Certified Associate in Project Management (CAPM) certification from the Project Management Institute in February 2021.