Plínio Fernandez

Plínio Fernandez has extensive experience in technical support and IT management, currently serving as a Level 3 Technical Support Engineer at Datto since March 2020, following a progression from Level 2 to Senior Technical Support Expert. Prior to Datto, Plínio held various roles at Fluent2 Limited, including IT Support Supervisor and 1st/2nd Line Engineer. Plínio is also a Certified Service Desk Analyst from The Service Desk Institute and has served as a Desktop Support Engineer at Bertling Logistics Brasil Ltda, specializing in Windows environments and user support across Latin America. Earlier experience includes working as a Desktop Support Technician at Matsubara Hotel. Plínio holds an undergraduate degree in Computer Engineering from Universidade São Judas Tadeu.