Jacob B. is a Technical Services Engineer at Daxko since March 2022, focusing on system bug resolution and customer-facing issue troubleshooting through custom scripting and data fixes. Prior to this role, Jacob served as a Senior Customer Service Advocate, achieving significant improvements in customer satisfaction while collaborating with cross-functional teams. Experience at Publix Super Markets includes managing inventory and mentoring team members. Additional experience includes a role as a Publisher at PeerFly, Inc., where website design and debugging were key responsibilities. Jacob holds a Full Stack Web Development Certification from freeCodeCamp and is pursuing further education at Seminole State College of Florida.
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