Jonathan M.

Jonathan M. is an experienced Senior Customer Success Manager and Senior Business Analyst at Daxko since March 2013, specializing in analyzing business models and optimizing workflows using MoSo software. With a strong background in customer training and technical support, Jonathan has developed and implemented training programs, enhancing customer satisfaction through face-to-face interactions and tailored instruction. Prior experience includes installation work as a sub-contractor for Fireside Hearth & Home, technical support at Merritt Services, and customer service roles at The Library Corporation. Jonathan holds a Windows Certification and a degree in MCTS, Information Technology, further demonstrating expertise in the field.