Jonathan M. is an experienced Senior Customer Success Manager and Senior Business Analyst at Daxko since March 2013, specializing in analyzing business models and optimizing workflows using MoSo software. With a strong background in customer training and technical support, Jonathan has developed and implemented training programs, enhancing customer satisfaction through face-to-face interactions and tailored instruction. Prior experience includes installation work as a sub-contractor for Fireside Hearth & Home, technical support at Merritt Services, and customer service roles at The Library Corporation. Jonathan holds a Windows Certification and a degree in MCTS, Information Technology, further demonstrating expertise in the field.
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