Day Lewis Pharmacy
Phil Stickland is an experienced professional with a strong background in project management and service delivery. Currently serving as the Customer Transformation Programme Lead at Day Lewis Pharmacy since October 2020, Phil previously held the position of Project Manager at Echo from August 2018 to September 2020. Phil's extensive experience at INPS Ltd from April 2003 to August 2018 includes roles as Business Continuity Manager, where responsibilities involved the creation and maintenance of the Business Continuity Plan, and Head of Service Delivery, during which Phil established and developed a service delivery team, implemented an Integrated Management System, and achieved accreditation for multiple international standards. Additionally, Phil managed customer support escalations and provided leadership in technical support roles earlier in their career. Phil's foundational education was completed at Bexley Grammar School.
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Day Lewis Pharmacy
Day Lewis Pharmacy is a national award-winning community pharmacy retailer with a mission to help people in the community to “stay healthy and feel better”. One of the largest independent retail pharmacy chains in Europe, Day Lewis pharmacy was founded by Kirit Patel MBE and his brother JC Patel in 1975. It is a family owned business that consists of over 270 pharmacies in the UK today. With patients being the true heart of the business, Day Lewis pharmacies can be found not only in local communities but also in high streets and health centres. Being the winner of C+D’s “Best Places to Work in Community Pharmacy 2015”, we believe that the success of Day Lewis can largely be attributed to our colleagues and organisational culture. With a strong set of core values, we are looking to work with people who will embrace our caring family culture; look after our customers; be disciplined and professional; seek to be different through innovation; reward, recognise and empower each other and last but certainly not least, have fun in the workplace.