Angela Krum is an experienced professional in customer success and account management within the human capital management sector. Currently serving as the Director of Customer Success at Dayforce since May 2022, Angela has previously held significant roles, including Enterprise Customer Relationship Executive at Ceridian and Manager of Service Excellence at Ultimate Software, where the focus was on retention and maximizing customer engagement with UltiPro. Earlier experiences include building strategic relationships as a Relationship Manager at ADP, and account consultancy at Charon Planning, where Angela managed health and welfare benefit programs for midsized clients. Angela's foundational career began at Prudential Insurance Company, specializing in account management and servicing insurance clients. Educated at the University of Maryland Baltimore County and the Wharton School of Business, Angela holds HR certification and a CEBS designation.
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