Alexander W.

Alexander W. has over six years of work experience in IT support and computer technician roles. Alexander started their career in 2014 as a Computer Technician at Mesa Public Schools. Alexander then interned at E-Green IT Solutions as a Computer Repair Technician, where they completed a large refurbishing project and prepared devices for distribution. Alexander also interned at Mesa Public Schools as a CTE School Help Desk and Device Repair Technician, diagnosing and repairing desktops, laptops, and other devices.

In 2016, Alexander transitioned to a managerial role at Kneaders Bakery and Cafe, where they worked until 2019. During this time, they gained experience in managing day-to-day operations and leading a team.

In 2018, Alexander worked as an IT Support Technician at OnTrac, where they were responsible for processing, diagnosing, and maintaining handheld devices. Alexander then joined Artech Information Systems as a Level 2 Service Desk Representative, resolving tier 1 and 2 level calls and tickets for large financial firms.

In 2019, Alexander joined UEB Builders as an IT Support Technician, providing service desk and help desk support to 200+ employees. Alexander supported various IT tools and served as an administrator for different systems. UEB Builders was later acquired by Katerra, where Alexander continued working in IT support roles. Alexander served as an IT Support Technician and then as an IT Support Technician Level 2, providing support to a user base of 8000+ and contributing to various projects and tasks.

In 2021, Alexander joined DBM Global Inc. as an IT Support Specialist. Their exact responsibilities and duration at the company are not specified.

Alexander W. completed an Associate's degree in Associate in Business SR (ABUS-SR) with a focus on Business/Computer Science at Mesa Community College from 2016 to 2018. Prior to attending college, they attended Skyline High School from 2012 to 2016 and obtained a high school diploma. Additionally, they pursued a course in Digital Device Diagnostic and Repair at East Valley Institute of Technology from 2015 to 2016. In 2014 to 2015, Alexander W. also took a course in 3D Animation I at the same institute.

In terms of certifications, Alexander W. earned a CompTIA IT Operations Specialist - CIOS certification from CompTIA in July 2022. Alexander also attained a CompTIA Network+ certification in the same month and year. In June 2016, they obtained a CompTIA A+ ce Certification from CompTIA as well.