Elene Wan

Managing Through Journey, Group CX Lead | Group Customer Experience, IBG Group COO Office at DBS Bank

Elene Wan is an accomplished professional in the financial services industry with extensive experience in customer experience and product management. Currently serving as the Group CX Lead at DBS Bank since June 2017, Elene has held multiple senior roles, including SG Head of Liability & Liquidity Products and managing Liquidity Product Management. Prior to DBS Bank, experience at Deutsche Bank involved Liquidity & Investment Product Management for the APAC region, while roles at HSBC focused on Receivables and Payments Project Management. Earlier career opportunities included a position as a Finance Executive at Barclays and a Recruitment & Marketing Executive at Sheffield Employment Agency Pte Ltd. Elene holds a 2nd Upper Honors degree in Business Management from the University of Bradford, completed in 2004.

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