Wayne Leow

Wayne Leow is an accomplished professional with extensive experience in the banking sector, currently serving as Vice President of Operations Excellence and People Operations & People Engagement at DBS Bank since July 2013. Wayne's career began at OCBC Bank in November 2005, progressing from a Customer Service Executive to various leadership roles, including Customer Service Manager and AVP, focusing on service innovation and team coaching. With a strong background in customer analytics and human capital analytics, Wayne has successfully led multiple projects aimed at improving operational efficiency and employee engagement. Wayne holds a First Class Honours degree in Business Administration from Nottingham Trent University.