Tim Diep is an experienced professional with a robust background in customer success and business development management. Currently serving as a Customer Success Manager and Regional Manager at DCKAP Inc. since May 2012, Tim oversees sales performance in California, develops strategies to meet sales forecasts, and fosters strong client relationships. Previous roles include Market Development Manager at Macrotron Systems, where Tim defined new business strategies and conducted market research, and Account Manager at All Fab Precision, focusing on client communication and project management. Tim's early career began at the United States Postal Service as a Remote Encoder. Tim holds an MBA from the University of Phoenix and a Bachelor of Science in Business Administration from California State University, with ongoing education at Stanford University.
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