Badri Bilal

Badri Bilal is a seasoned professional with extensive experience in business analysis and service management, currently serving as the Lead Business Analyst and Service Manager at DCS since March 2023, primarily focusing on PEGA requirements for British Telecom (EE). Previous roles include Senior Business Analyst and Product Owner at IBM UK, where responsibilities involved shaping and analyzing business requirements and coordinating with subject matter experts. Badri Bilal's career spans over two decades, with key positions at IBM covering various roles such as Knowledge Manager, Managing Consultant, and Solutions Architect, as well as experience in telecommunications and aviation software products. With foundational skills developed at Ness Technologies, Polaris Software Lab, and education in Computer Applications and Commerce, Badri Bilal brings a diverse technical background and a proven track record in delivering business solutions.