DCU CENTER - New England's premier Arena & Convention Complex!

Media & Entertainment

DCU Center

DCU Center's headquarters in Worcester, MA, United States

Marie Denman

Connor Niddrie

Jeffrey McNeal

The Information Technology Team at DCU Center is responsible for managing and optimizing the complex's IT infrastructure to support smooth operations for events and conventions. They ensure reliable connectivity and technical support for event staff and attendees, implement automation solutions, and maintain the information systems that facilitate communication and logistics across the venue. Through their expertise, the team enhances the overall experience at New England's premier arena and convention complex.

Information Technology Team

The Ticketing and Customer Service team at DCU Center is responsible for managing all aspects of ticket sales and customer interactions, ensuring a seamless experience for patrons attending events. This team handles ticket inquiries, processes transactions, assists exhibitors, and provides on-site support, all while maintaining high standards of customer satisfaction and operational efficiency.

Ticketing and Customer Service

This department manages office operations and support functions to ensure efficient business services.

Administrative Services

The Marketing and Sales team at DCU Center is responsible for promoting the arena and convention complex to maximize event bookings and attendance. They develop strategic marketing campaigns, manage client relationships, and ensure effective communication of services to potential clients, all aimed at driving revenue and enhancing brand visibility in the region.

Marketing and Sales

This department manages financial records, oversees budgeting, and ensures compliance with accounting regulations.

Accounting Department

This department oversees the planning, execution, and coordination of events and conventions.

DCU Center

Org chart

Teams

Information Technology Team

Ticketing and Customer Service

Administrative Services

Marketing and Sales

Accounting Department

Event Management

Offices

DCU Center

Org chart

Teams

Information Technology Team

Ticketing and Customer Service

Administrative Services

Marketing and Sales

Accounting Department

Event Management

Offices

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