Ankit Shrivastava

Ankit Shrivastava is an accomplished Information Technology professional with extensive experience across various roles in the industry. Currently serving as an Information Technology Help Desk Tier 2 Engineer at De Havilland Aircraft of Canada Limited, Ankit manages IT-related tickets, conducts hardware and software installations, and administers systems such as SharePoint and Office 365. Previous roles included Voice and Collaboration Engineer at Spark New Zealand, where Ankit specialized in Unified Communication technologies, and Monitoring and Response Engineer, handling diagnostics and fault incidents. With a solid foundation in technical support from positions at Datacom, Gen-i, and IBM, Ankit holds a Graduate Diploma in ICT and a Bachelor of Computer Application.