Leo Rodriguez

Leo Rodriguez is a seasoned customer service professional with extensive experience in the aviation and cargo industries. Currently serving as a Customer Service Representative at De Havilland Aircraft of Canada Limited since February 2023, Rodriguez previously held the position of Contact Center Supervisor at ETIHAD AIRWAYS P J S C from July 2018 to September 2022, where responsibilities included enhancing the customer experience for global partners and high-profile clients. Prior roles include Cargo Customer Service Supervisor at Etihad Airport Services and Cargo Airline Representative at People's Air Cargo, among others, showcasing a strong background in cargo operations and customer service. Rodriguez holds a Bachelor of Science in Marine Transportation with a major in Nautical Science from PMI Colleges.